{"id":35630,"date":"2025-10-20T13:59:17","date_gmt":"2025-10-20T13:59:17","guid":{"rendered":"https:\/\/bnews.id\/?p=35630"},"modified":"2025-10-20T13:59:18","modified_gmt":"2025-10-20T13:59:18","slug":"pertamina-patra-niaga-sumbagut-perkuat-pengawasan-dan-layanan-spbu-lewat-program-pantau-bareng","status":"publish","type":"post","link":"https:\/\/bnews.id\/?p=35630","title":{"rendered":"Pertamina Patra Niaga Sumbagut Perkuat Pengawasan dan Layanan SPBU Lewat Program \u201cPantau Bareng\u201d"},"content":{"rendered":"
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BNEWS.ID, <\/strong>Medan – Pertamina Patra Niaga Regional Sumatera Bagian Utara (Sumbagut) terus memperkuat komitmennya dalam menjaga mutu pelayanan dan memastikan seluruh operasional Stasiun Pengisian Bahan Bakar Umum (SPBU) berjalan sesuai standar. Melalui program nasional \u201cPantau Bareng SPBU\u201d, Pertamina melakukan pemantauan langsung ke lapangan untuk memastikan pelayanan kepada masyarakat berlangsung aman, tertib, dan sesuai ketentuan.<\/p>\n\n\n\n

Program ini merupakan bagian dari inisiatif The Regional Marketing Project, yang berfokus pada peningkatan kualitas layanan, perbaikan tampilan sarana, serta kepatuhan operasional SPBU terhadap standar keselamatan, kebersihan, dan kenyamanan konsumen. Di wilayah Sumbagut, kegiatan ini dilaksanakan secara berkala di lima provinsi Aceh, Sumatera Utara, Riau, Kepulauan Riau, dan Sumatera Barat \u2014 dengan melibatkan tim lintas fungsi Pertamina Patra Niaga.<\/p>\n\n\n\n

\u201cMelalui program ini, Pertamina memastikan seluruh SPBU memberikan pelayanan terbaik bagi masyarakat. Setiap masukan yang masuk melalui kanal resmi 135 kami tindak lanjuti langsung di lapangan sebagai bentuk tanggung jawab dan transparansi,\u201d ujar Sunardi, Executive General Manager Pertamina Patra Niaga Regional Sumbagut.<\/p>\n\n\n\n

Kegiatan Pantau Bareng SPBU mencakup pengecekan berbagai aspek penting, mulai dari kebersihan area, kelengkapan sarana keselamatan, mutu dan kuantitas BBM, keramahan operator, hingga kondisi fasilitas umum seperti toilet dan mushola. Selain itu, dilakukan juga pembinaan langsung kepada pengelola SPBU guna memperkuat budaya pelayanan prima serta kepatuhan terhadap standar operasional perusahaan.<\/p>\n\n\n\n

Sebagai bagian dari tindak lanjut laporan masyarakat yang diterima melalui Pertamina Call Center 135, kegiatan ini turut didukung oleh Mobil SERV-Q (Service & Quality). Armada khusus ini berfungsi memperkuat koordinasi dan mempercepat respon di lapangan. Dilengkapi dengan perangkat inspeksi mutu dan kuantitas BBM, sarana dokumentasi, serta perlengkapan komunikasi, Mobil SERV-Q memastikan setiap temuan dapat ditindaklanjuti secara cepat, akurat, dan terukur.<\/p>\n\n\n\n

\u201cProgram Pantau Bareng SPBU bukan hanya kegiatan inspeksi, tetapi juga bentuk pembinaan bersama agar SPBU terus berbenah dan memberikan pengalaman terbaik bagi pelanggan,\u201d jelas Fahrougi Andriani Sumampouw, Area Manager Communication, Relations & CSR Pertamina Patra Niaga Regional Sumbagut.<\/p>\n\n\n\n

Pertamina Patra Niaga berharap, sinergi antara tim internal, pengelola SPBU, dan Hiswana Migas dapat semakin memperkuat kepercayaan masyarakat terhadap layanan energi Pertamina. Melalui pemantauan rutin dan pembinaan berkelanjutan, seluruh titik layanan energi di wilayah Sumbagut dipastikan siap memberikan pelayanan yang aman, nyaman, dan berkualitas bagi masyarakat. (F08<\/strong>)<\/p>\n","protected":false},"excerpt":{"rendered":"

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BNEWS.ID, Medan – Pertamina Patra Niaga Regional Sumatera Bagian Utara (Sumbagut) terus memperkuat komitmennya dalam…<\/p>\n","protected":false},"author":10,"featured_media":35631,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[293],"tags":[],"class_list":["post-35630","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi"],"a3_pvc":{"activated":true,"total_views":13,"today_views":0},"yoast_head":"\nPertamina Patra Niaga Sumbagut Perkuat Pengawasan dan Layanan SPBU Lewat Program \u201cPantau Bareng\u201d -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bnews.id\/?p=35630\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pertamina Patra Niaga 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